Brand Logo
  • Home
  • Mugs
    • Petite Fleur Mug Collection
    • Landscape Mug Collection
    • Heart Mug Collection
    • Contemporary Mug Collection
  • Candles
    • The Flora Candle Collection
    • The Royal Candle Collection
    • The Classic Candle Collection
    • The Diwali Collection
  • Shop All
  • About Us
Brand Logo

RETURNS

 

 

 

We at IRUZU take a keen interest and care in crafting and delivering our products and adhere to the highest quality standards.

 

As a policy, IRUZU does not offer returns or exchanges on products which are delivered in perfect condition. If an incorrect product has been delivered (i.e product/articles don't match the item in the order confirmation), or if the product received has a genuine manufacturing/quality defect, we will be able to provide a Replacement for the same.

 

All pictures uploaded on the website are clicked under natural sunlight and no special lighting effects or editing softwares are used.

We request you to carefully look into the product specifications that are mentioned.

Please get in touch with us on contactiruzu@gmail.com or call us at +91 9167006613 within 48 hours of receiving a product that is defective, damaged or incorrect.

 

Iruzu is derived from a Japanese word “IRUSU” which is used for certain peculiar actions of an introvert. The name reflects on the founder's personality as an introvert where the idea is to encourage others to take some time for themselves or rejuvenate. ( read a book, light a candle and relax.)

  • Privacy Policy
  • Shipping Policy
  • Return Policy
  • Contact Us
  • Track Order
Contact Us
+91 7014773130
Email ID
contactiruzu@gmail.com
Social Media
#MadeInIndia © 2023 Iruzu